Common Questions and Support

Frequently Asked Questions

Orders

All online orders will generally be processed and shipped within 2-3 business days. Exceptions are for items that are custom built, custom ordered, or temporarily unavailable.

Questions about your order status? Contact Us!

Orders can be delayed from shipping for a number of reasons. Most products we offer are actively stocked and ship quickly but some, such as our custom MCS Damper kits, are hand-built in our facility and can see extended waiting times.

Dampers are assembled and shipped as quickly as possible and in the order that requests are received.

Concerns? Contact Us!

All items are shipped in the safest, most reasonable method possible to ensure safe and timely delivery. Arrival time generally takes 3-7 business days within the USA depending on location.

Once your items are shipped a tracking number will be automatically provided to you via email and a link to track the order will be included.

Didn't receive tracking? Contact Us!

We offer a full 30-day refund policy. Any item, unless otherwise stated in the item description or any conversation with our representatives, can be returned within 30 days so long as it is 100% unused and is returned in all original packaging.

All returns are subject to a 20% restocking fee unless otherwise stated in the item description or by your sales representative.

Click here for our full refund and return policy.

Products

Our business specializes in providing only proven performance upgrades from manufacturers with tenured racing histories. We only supply products that bring optimal performance for your vehicle that we have tested and proven with our own track and race day testing.

This ensures that we are providing the best products to get your vehicle performing at its peak!

However, we do have connections to other brands as well and may still be able to help you find the part you desire.

Feel free to Contact Us!

Motion Control Suspension ingrains over 50 years of racing suspension engineering into each product and has proven themselves as a leader in damper technology.

Combining our expertise in vehicle dynamics and suspension kinematics with MCS dampers allows us to offer perfectly catered coilover systems for your vehicle to bring maximum performance.

To put it bluntly, we believe and have proven time and time again that MCS dampers are the ultimate bolt-on damper solution.

Click here to see all MCS solutions!

We are always researching and looking for the next top performing performance components to add to our line-up. This process includes extensive research and testing before we approve bringing a new product into our market space.

Due to this, our selection will remain more limited than most online retailers. The benefit? You're guaranteed to be satisfied with whatever product you get from us.

Our MCS systems are generally in stock and ready to ship. However, some kits will still require assembly to your selected specification. Generally this is achieveable within 2-3 business days unless our team is our of town for racing or certain items are on-order.

Services

We offer everything from basic maintenance to full engine assembly, fabrication, to full motorsport vehicle builds and everything in between.

We specialize in BMW M, Porsche GT, Audi R8, Ferrari, McLaren, and Lamborghini.

Learn more about our services!

Due to how often we are at the track, visits of all types require an appointment and walk-ins are unavailable.

If you'd like to make an appointment, please check our services page and select which suits best to get you pointed in the right direction!

Our shop remains quite busy and is usually scheduled 2-4 weeks out. From time to time there may be cancellations that can allow your appointment to be scheduled sooner, though they are rare.

The best way to get on the schedule as quickly as possible is to Contact Us!

Track Support

Arrive and Drive is a service we offer that covers vehicle transport to-and-from the race track as well as vehicle prep and on-track maintenance.

This service allows you to arrive to the track fresh and prepped for your race day to ensure you're in peak form to put down your best lap times!

Interested? Contact Us!

We use a fully enclosed stacker trailer filled to the rim with most tools and maintenance items that would be needed for your vehicle during your track day.

Not only is your car protected, but you'll arrive in style with a team to support you!

We do have different levels of vehicle-to-track transport services available based on your wants and needs.

Feel free to Contact Us to inquire!

Race Team

We have professionally entered into Yokohama Drivers Cup, Pirelli GT4 America, and Porsche Sprint Challenge. We have also supported off-road vehicles that have won the Baja 1000 in the past!

Our vehicle experience is extensive, but we have primarily run Ginetta GT4's, Audi R8 GT4's, and Porsche 991 and 992 Cup Cars.

Our team has been racing professionally since 2011 and entered into professionally sanctioned events in 2020.

Learn about our history!

We are always seeking new talent to join our team. We offer extensive race team packages with many advantages and a full team of motorsport professionals at your service.

Click here to learn more!

More Info

Our website is filled with answers depending on what you're looking for.

However, if you have any other questions please feel free to Contact Us!